Hi. Just installed this and it breaks our site (sure it’s a template thing as it works with the general WordPress themes but none of the premium ones Ive tested). The chart doesn’t print into the PDF, only the shortcode. It would be great to see if we can get this working. Happy to send over any details that you need.
I’m getting “No data from data source gf” in the HTML (got an X image on PDF). The same shortcode on a page displays the charts fine.
2019-03-27 03:37:41,683 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1397 Process source gf
2019-03-27 03:37:41,684 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1533 Get DATAS from GF source gf
2019-03-27 03:37:41,684 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1663 maxicharts_gravity_forms returns 0 report fields
2019-03-27 03:37:41,685 MAXICHARTS WARN ***/wp-content/plugins/maxicharts/maxicharts.php:750 No data from data source gf
The shortcode inside the PDF will work exactly the same as on a wordpress page, so please first test your shortcode as usual on any post or page. If it says “No data from data source gf”, it means it cannot find any data matching your shortcode parameters, can you please provide a link to the page and the shortcode used ? Cheers
Could I confirm that PhantomJS is a must-install for this to work?
I have a dev server with PhantomJS installed and am getting the same issue as David1 (shortcode printed on PDF) and another test server without PhantomJS but with an X on the PDF. Both shortcodes work on normal embed pages.
Ok thanks for your feedback safehouse, the X you can see confirms the image of the chart has not been created at all : probably PhantomJs not installed, you are right.
If the shortcode stays the same (not interpreted), that’s different, can you confirm the plugin is installed and activated ? Else please run the test and send us you log file via the contact form : https://maxicharts.com/change-maxicharts-log-level/
Yes, I can confirm all 3 plugins are installed and activated. I will do another test PDF on the staging site with PhantomJS installed with the log on debug mode, and send that across. This would be a great tool if PhantomJS wasn’t required though!
Parse error: syntax error, unexpected ‘__FILE__’ (T_FILE) in /home/pr7/domains/csrcpall.com/public_html/po/wp-content/plugins/maxicharts-gravity-pdf-add-on/maxicharts-gravity-pdf-add-on.php on line 392
Parse error: syntax error, unexpected ‘__FILE__’ (T_FILE) in /home/content/xxxxxx/wp-content/plugins/maxicharts-gravity-pdf-add-on/maxicharts-gravity-pdf-add-on.php on line 392
WP ver 5.2.2
Maxi ver 1.4.8 – I see 1.4.10 available but says only tested to 5.1.1
Comments (18)
Hi. Just installed this and it breaks our site (sure it’s a template thing as it works with the general WordPress themes but none of the premium ones Ive tested). The chart doesn’t print into the PDF, only the shortcode. It would be great to see if we can get this working. Happy to send over any details that you need.
D
Thanks a lot for your feedback, can you please send the log file located under maxicharts/logs/
Please use the contact form for this
I’m getting “No data from data source gf” in the HTML (got an X image on PDF). The same shortcode on a page displays the charts fine.
2019-03-27 03:37:41,683 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1397 Process source gf
2019-03-27 03:37:41,684 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1533 Get DATAS from GF source gf
2019-03-27 03:37:41,684 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1663 maxicharts_gravity_forms returns 0 report fields
2019-03-27 03:37:41,685 MAXICHARTS WARN ***/wp-content/plugins/maxicharts/maxicharts.php:750 No data from data source gf
Kindly assist
Hi,
The shortcode inside the PDF will work exactly the same as on a wordpress page, so please first test your shortcode as usual on any post or page. If it says “No data from data source gf”, it means it cannot find any data matching your shortcode parameters, can you please provide a link to the page and the shortcode used ? Cheers
Thanks again.
Could I confirm that PhantomJS is a must-install for this to work?
I have a dev server with PhantomJS installed and am getting the same issue as David1 (shortcode printed on PDF) and another test server without PhantomJS but with an X on the PDF. Both shortcodes work on normal embed pages.
Ok thanks for your feedback safehouse, the X you can see confirms the image of the chart has not been created at all : probably PhantomJs not installed, you are right.
If the shortcode stays the same (not interpreted), that’s different, can you confirm the plugin is installed and activated ? Else please run the test and send us you log file via the contact form : https://maxicharts.com/change-maxicharts-log-level/
Yes, I can confirm all 3 plugins are installed and activated. I will do another test PDF on the staging site with PhantomJS installed with the log on debug mode, and send that across. This would be a great tool if PhantomJS wasn’t required though!
Ok, yes phantomjs is required on the server at the moment but won’t be in the future. Thanks for your feedback.
cannot ativate plugin. it show
Parse error: syntax error, unexpected ‘__FILE__’ (T_FILE) in /home/pr7/domains/csrcpall.com/public_html/po/wp-content/plugins/maxicharts-gravity-pdf-add-on/maxicharts-gravity-pdf-add-on.php on line 392
Which version of the plugin are you using, please use contact form to send us the log file after your test: https://maxicharts.com/change-maxicharts-log-level/
Thanks
gravity pdf 5.1.5
wp 5.2.2
Gravity Forms 4.13
Having same issue as TKUNG
Parse error: syntax error, unexpected ‘__FILE__’ (T_FILE) in /home/content/xxxxxx/wp-content/plugins/maxicharts-gravity-pdf-add-on/maxicharts-gravity-pdf-add-on.php on line 392
WP ver 5.2.2
Maxi ver 1.4.8 – I see 1.4.10 available but says only tested to 5.1.1
Which version of maxicharts gravity pdf add on ?
gravity pdf 5.1.5
wp 5.2.2
Gravity Forms 4.13
Using MaxiCharts Gravity PDF Add-on Version 1.2.1.21
Can you try with latest build please?
https://www.maxicharts.com/wp-content/uploads/gravity-pdf-add-on-delivery/maxicharts-gravity-pdf-add-on.zip