Gravity PDF setup guide

Gravity PDF setup guide

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Comments (18)

  • david1

    Hi. Just installed this and it breaks our site (sure it’s a template thing as it works with the general WordPress themes but none of the premium ones Ive tested). The chart doesn’t print into the PDF, only the shortcode. It would be great to see if we can get this working. Happy to send over any details that you need.

    D

    • MaxiCharts

      Thanks a lot for your feedback, can you please send the log file located under maxicharts/logs/

    • MaxiCharts

      Please use the contact form for this

  • safehouse.au

    I’m getting “No data from data source gf” in the HTML (got an X image on PDF). The same shortcode on a page displays the charts fine.

    2019-03-27 03:37:41,683 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1397 Process source gf
    2019-03-27 03:37:41,684 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1533 Get DATAS from GF source gf
    2019-03-27 03:37:41,684 GF INFO ***/wp-content/plugins/maxicharts-gravity-forms-source-add-on/mcharts_gf_source_add_on.php:1663 maxicharts_gravity_forms returns 0 report fields
    2019-03-27 03:37:41,685 MAXICHARTS WARN ***/wp-content/plugins/maxicharts/maxicharts.php:750 No data from data source gf

    Kindly assist

    • MaxiCharts

      Hi,

      The shortcode inside the PDF will work exactly the same as on a wordpress page, so please first test your shortcode as usual on any post or page. If it says “No data from data source gf”, it means it cannot find any data matching your shortcode parameters, can you please provide a link to the page and the shortcode used ? Cheers

  • safehouse.au

    Thanks again.

    Could I confirm that PhantomJS is a must-install for this to work?

    I have a dev server with PhantomJS installed and am getting the same issue as David1 (shortcode printed on PDF) and another test server without PhantomJS but with an X on the PDF. Both shortcodes work on normal embed pages.

    • MaxiCharts

      Ok thanks for your feedback safehouse, the X you can see confirms the image of the chart has not been created at all : probably PhantomJs not installed, you are right.
      If the shortcode stays the same (not interpreted), that’s different, can you confirm the plugin is installed and activated ? Else please run the test and send us you log file via the contact form : https://maxicharts.com/change-maxicharts-log-level/

      • safehouse.au

        Yes, I can confirm all 3 plugins are installed and activated. I will do another test PDF on the staging site with PhantomJS installed with the log on debug mode, and send that across. This would be a great tool if PhantomJS wasn’t required though!

        • MaxiCharts

          Ok, yes phantomjs is required on the server at the moment but won’t be in the future. Thanks for your feedback.

  • tkung

    cannot ativate plugin. it show

    Parse error: syntax error, unexpected ‘__FILE__’ (T_FILE) in /home/pr7/domains/csrcpall.com/public_html/po/wp-content/plugins/maxicharts-gravity-pdf-add-on/maxicharts-gravity-pdf-add-on.php on line 392

  • BobG

    Having same issue as TKUNG

    Parse error: syntax error, unexpected ‘__FILE__’ (T_FILE) in /home/content/xxxxxx/wp-content/plugins/maxicharts-gravity-pdf-add-on/maxicharts-gravity-pdf-add-on.php on line 392

    WP ver 5.2.2
    Maxi ver 1.4.8 – I see 1.4.10 available but says only tested to 5.1.1

    • MaxiCharts

      Which version of maxicharts gravity pdf add on ?

      • tkung

        gravity pdf 5.1.5
        wp 5.2.2
        Gravity Forms 4.13

  • BobG

    Using MaxiCharts Gravity PDF Add-on Version 1.2.1.21

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